Important Information About International Shipping

 

For international shipments, customs duties, taxes, and other fees not indicated in the total price may apply.

Shipping available for the following countries:

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Payment Methods

 

• Mollie (iDEAL, Credit Card)

• PayPal (including credit card, debit card, and bank transfer) If you choose this form of payment, the next step is PayPal. After entering the required information, you'll automatically return to this shop to complete your order.

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Return Policy

 

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at info@admetec.nl. Please note that returns must be sent to the following address: Maysecroft 1, 1991ZD Velserbroek.

For any return-related questions, you can always contact us at info@admetec.nl or 06 15 04 18 25.

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Damages and Issues

 

Please inspect your order upon reception and contact us immediately if the item is defective or damaged, or if you receive the wrong item. We can then evaluate the issue and make it right for you.

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Exceptions / Non-Returnable Items

 

Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (for example, beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, sale items or gift cards cannot be returned.

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Exchanges

 

The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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14-Day Legal Cooling-Off Period in the EU

 

Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a reason. As above, your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging. You'll also need a receipt or proof of purchase.

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Refunds

 

Once we've received and inspected your return, we'll notify you and let you know if the refund has been approved. If approved, you’ll be automatically refunded within ten business days via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at info@admetec.nl.